Correspondence is as important in the internship or job search as an effective resume. It includes cover letters, thank-you letters, and letters seeking information. Correspondence can include email, attached documents, and direct messages on platforms such as LinkedIn. Each piece of correspondence should be carefully written and reviewed.
Each letter should be:
- Addressed to a specific person by name and title. Use gender-neutral titles (e.g., "Dear Hiring Manager") if you cannot obtain a name.
- Tailored to the specific position and organization.
- Checked for grammatical, typographical, and spelling errors.
- No more than one page in length.
A cover letter accompanies your resume, even if one is not requested. It’s your chance to expand on your resume and outline to an employer how you meet the skills and qualifications they require or prefer for a position.
Direct your cover letter to a particular employer for a specific position, not a form letter. Form letters are usually easily recognized and have little chance of receiving favorable attention from an employer. Whenever possible, find out the name of the person in the organization to whom your letter should be addressed.
In your letter/message include:
- The position for which you are applying and how you learned about it.
- Why you want to work for the organization.
- Your qualifications related to the position, highlighting skills outlined in the position posting.
- Examples from your resume, adding more detail and stressing information of particular interest to the employer.
- Appreciation for the person’s time for considering your application.
Types of Letters
Letter of Application
When: This type of cover letter is sent to apply for a position an employer is actively seeking to fill.
What: Keep your letter brief - three to four paragraphs long using standard business format. Use the position posting to craft your letter to connect your experiences to the position's requirements.
How: Most often, you’ll upload the document to an applicant tracking system on the organization’s website or through an online job board when you’re applying for a position. It could also be attached to an email and sent directly to someone.
Further Reading: Cover Letter Examples for Every Type of Job Seeker
Thank You Letter/Follow-up Letter
When: A thank-you letter is expected after a job interview, informational interview, job shadow, career fair, and networking event.
What: It may be brief and should express your appreciation for the interview or contact, mention key points discussed during the interaction, and reiterate your continued interest in the position or connection.
How: This letter should be written within two days of the interview and can be sent via email. You can send it to the person you interviewed with if you have their contact information. When interviewing with multiple people, send it to everyone or to the point person and ask it be sent to the rest of the committee. If you don’t have that information, send it to the person you’ve been working with to coordinate the logistics of your interview(s) and ask that the message be passed along to your interviewer.
To follow-up after a career fair or networking event, send an email, LinkedIn connection request, or LinkedIn message to your contact(s).
Further Reading: A Perfect Interview Thank You
Letter Seeking Information
When: This may be written anytime.
What: At the start of a job or internship search to gather information about an organization, especially if you have been unable to find information from other sources. You can also inquire about job or internship possibilities although none may be advertised and to request further discussion about future opportunities with the organization.
After a job offer is received and you need more information in order to make your decision. Be certain to ask for specific information. Getting answers to your questions in writing may eliminate unpleasant surprises later, should you decide to accept an offer. In writing this letter, always reinforce your interest in the opportunity and express your appreciation for the offer of employment.
How: Email may be the most common format for this inquiry. At the start of a search, check the organization’s website for contact information or connect with a relevant contact via LinkedIn. In the job offer phase, connect directly with the Hiring Manager or the HR department.
Letter Inquiring About Status
When: If you have not heard from an employer after a reasonable period of time or after the application closing date for a position, you may want to inquire about the status of your application.
What: Recap the history of your application, indicating dates of your correspondence and your interview(s), and state why you need to know your status (perhaps because you have other opportunities). Be certain to express your continued interest in the position and express your appreciation for the employer's consideration.
How: You can send an email to your contact at the organization or to the HR department, depending on where you are in the hiring process. If you have more urgent needs, such as receiving an offer from another organization, you may want to call the organization instead of sending an email.